Refund Policy

1. Refund Eligibility

We offer refunds under the following conditions:

• Request made within 7 days of purchase
• Course content not accessed beyond 10%
• Technical issues preventing course access
• Duplicate payment errors

2. Non-Refundable Items

The following are not eligible for refund:

• Completed courses
• Downloaded course materials
• Bundle purchases
• Special promotional offers

3. Refund Process

To request a refund:

1. Contact our support team via email
2. Provide order/transaction details
3. State the reason for refund
4. Allow 5-7 business days for processing

4. Payment Method

Refunds will be processed to the original payment method used for the purchase.

5. Processing Time

Standard processing time for refunds:

• Credit/Debit Cards: 5-7 business days
• Net Banking: 3-5 business days
• UPI Transactions: 2-3 business days

6. Cancellation Policy

Course enrollments can be cancelled:

• Within 24 hours of purchase with no questions asked
• Before accessing more than 10% of course content
• Before downloading any course materials

7. Special Circumstances

We may consider refunds outside the standard policy in cases of:

• Extended platform technical issues
• Course content not matching description
• Medical emergencies (with documentation)